Bloc-Clear — ATM Card-Slot Clearing Tool

Clear blockages in minutes. Reduce ATM downtime and avoid unnecessary engineer call-outs.

Bloc-Clear helps authorised branch staff remove objects stuck in an ATM’s card slot, allowing suitable blockages to be resolved on site. Customers regain access sooner, while your team avoids the cost and delay of calling an engineer for a blockage they can clear themselves.

Helping tackle ATM “funnelling”

Criminals may deliberately put nearby ATMs out of action to steer customers towards a machine they have compromised. This technique is known as funnelling.

One method is to jam card slots with foreign objects, preventing customers from inserting their cards. With fewer working machines available, customers may move to an ATM targeted by criminals.

Bloc-Clear helps branch staff address these deliberate obstructions and restore availability sooner, reducing the disruption that makes funnelling possible.

Benefits for your branch

• Less downtime: clear suitable card-slot blockages within minutes.

• Fewer engineer call-outs: resolve straightforward obstructions on site.

• Lower disruption costs: reduce avoidable service visits and time out of operation.

• Better customer access: get the ATM back into service sooner.

Video guidance through SEC-QR

Make the instructions available where staff need them. The Bloc-Clear video manual can be uploaded to SEC-QR, allowing authorised staff to follow the demonstration at the ATM.

With the relevant SEC-QR features configured, your team can also report the blockage, attach photographs and record the resolution against the asset, giving managers a clear history of the incident.

Compatibility and use

Contact us to confirm compatibility with your card-reader model and discuss installation and staff guidance.

For authorised staff following approved operating procedures. Bloc-Clear clears suitable obstructions; it does not detect or remove skimming devices. Suspected tampering should follow your organisation’s security procedure.

Pre-production product. Formal validation is required before operational use.

Contact us to discuss Bloc-Clear for your ATM estate.